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Tag:
Marketing
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Page 1 of 2
Title
Authors/Editors
Publisher
Type
Copies
Best Face Forward: Why Companies Must Improve Their Service Interfaces With Customers
Year
:
2005
ISBN
:
0875848672
ISBN 13
:
9780875848679
Jeffrey F. Rayport
Bernard J. Jaworski
Harvard Business Review Press
Books
1
Book Yourself Solid: The Fastest, Easiest, and Most Reliable System for Getting More Clients Than You Can Handle Even if You Hate Marketing and Selling
Edition
:
1
Year
:
2008
ISBN
:
0470281901
ISBN 13
:
9780470281901
Michael Port
Wiley
Books
1
Creating Competitive Advantage: Give Customers a Reason to Choose You Over Your Competitors
Year
:
2006
ISBN
:
0385517092
ISBN 13
:
9780385517096
Series
:
Audio CD
Jaynie L. Smith
William G. Flanagan
Crown Business
Audio/Visuals
1
Driving Customer Equity: How Customer Lifetime Value Is Reshaping Corporate Strategy
Year
:
2001
Valarie A. Zeithaml
Katherine N Lemon
Roland T Rust
Free Press
Books
1
Driving Customer Equity: How Customer Lifetime Value Is Reshaping Corporate Strategy
Year
:
2001
Valarie A. Zeithaml
Katherine N Lemon
Roland T Rust
Free Press
Books
1
Driving Customer Equity: How Customer Lifetime Value Is Reshaping Corporate Strategy
Year
:
2001
Valarie A. Zeithaml
Katherine N Lemon
Roland T Rust
Free Press
Books
1
Guerrilla Marketing: Secrets for Making Big Profits from Your Small Business
Edition
:
3rd
Year
:
1998
ISBN
:
0395906253
ISBN 13
:
9780395906255
Jay Conrad Levinson
Houghton Mifflin Company
Books
1
How Customers Think: Essential Insights into the Mind of the Market
Edition
:
1
Year
:
2003
ISBN
:
1578518261
ISBN 13
:
9781578518265
Gerald Zaltman
Harvard Business School Press
Books
1
Mind Your X's and Y's: Satisfying the 10 Cravings of a New Generation of Consumers
Edition
:
Reprint
Year
:
2010
ISBN
:
0743277511
ISBN 13
:
9780743277518
Series
:
Audio CD
Lisa Johnson
Free Press
Audio/Visuals
1
Perfect Phrases for Customer Service: Hundreds of Tools, Techniques, and Scripts for Handling Any Situation (Perfect Phrases Series)
Edition
:
1
Year
:
2004
ISBN
:
007144453X
ISBN 13
:
9780071444538
Robert Bacal
McGraw-Hill
Books
1
1
2