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Publisher: Harvard Business Review Press [ All ]

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	Title	Authors/Editors	Publisher	Type	Copies
	Best Face Forward: Why Companies Must Improve Their Service Interfaces With Customers Year: 2005 ISBN: 0875848672 ISBN 13: 9780875848679	Jeffrey F. Rayport Bernard J. Jaworski	Harvard Business Review Press	Books	1
	Manager's Toolkit: The 13 Skills Managers Need to Succeed (Harvard Business Essentials) Year: 2004 ISBN: 1591392896 ISBN 13: 9781591392897	Harvard Business School Press	Harvard Business Review Press	Books	1
	Managing Change and Transition Edition: 1 Year: 2003 ISBN: 1578518741 ISBN 13: 9781578518746	Richard Luecke	Harvard Business Review Press	Books	1
	Profit From the Core : Growth Strategy in an Era of Turbulence Edition: 1 Year: 2001 ISBN: 1578512301 ISBN 13: 9781578512300	Chris Zook James Allen	Harvard Business Review Press	Books	1
	Resonant Leadership: Renewing Yourself and Connecting with Others Through Mindfulness, Hope, and Compassion Edition: 1 Year: 2005 ISBN: 1591395631 ISBN 13: 9781591395638	Richard E. Boyatzis Annie McKee	Harvard Business Review Press	Books	1
	Seeing What's Next: Using Theories of Innovation to Predict Industry Change Edition: 1st Year: 2004 ISBN: 1591391857 ISBN 13: 9781591391852 Series: Audio CD	Clayton M. Christensen Erik A. Roth Scott D. Anthony	Harvard Business Review Press	Audio/Visuals	1
	The Balanced Scorecard: Translating Strategy into Action Edition: 1 Year: 1996 ISBN 13: 9780875846514 Series: Audio CD	Robert S. Kaplan David P. Norton	Harvard Business Review Press	Audio/Visuals	1
	The HR Value Proposition Edition: 1 Year: 2005 ISBN: 1591397073 ISBN 13: 9781591397076	David Ulrich Wayne Brockbank	Harvard Business Review Press	Books	1
	The Loyalty Effect: The Hidden Force Behind Growth, Profits, and Lasting Value Edition: Revised ed. Year: 2001 ISBN: 1578516870 ISBN 13: 9781578516872	Frederick F. Reichheld Thomas Teal	Harvard Business Review Press	Books	1