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Page 3 of 10
Title
Authors/Editors
Publisher
Type
Copies
How Customers Think: Essential Insights into the Mind of the Market
Edition
:
1
Year
:
2003
ISBN
:
1578518261
ISBN 13
:
9781578518265
Gerald Zaltman
Harvard Business School Press
Books
1
Book Yourself Solid: The Fastest, Easiest, and Most Reliable System for Getting More Clients Than You Can Handle Even if You Hate Marketing and Selling
Edition
:
1
Year
:
2008
ISBN
:
0470281901
ISBN 13
:
9780470281901
Michael Port
Wiley
Books
1
Best Face Forward: Why Companies Must Improve Their Service Interfaces With Customers
Year
:
2005
ISBN
:
0875848672
ISBN 13
:
9780875848679
Jeffrey F. Rayport
Bernard J. Jaworski
Harvard Business Review Press
Books
1
Please Don't Just Do What I Tell You! Do What Needs to Be Done: Every Employee's Guide to Making Work More Rewarding
Edition
:
1
Year
:
2001
ISBN
:
0786867299
ISBN 13
:
9780786867295
Robert B. Nelson
Hachette Books
Books
1
What Southern Women Know (That Every Woman Should): Timeless Secrets to Get Everything You Want in Love, Life, and Work
Year
:
1999
ISBN
:
0399145753
ISBN 13
:
9780399145759
Ronda Rich
Putnam Adult
Books
1
The Legal Handbook for Trainers, Speakers, and Consultants: The Essential Guide to Keeping Your Company and Your Clients Out of Court
Year
:
1998
ISBN
:
0070635129
ISBN 13
:
9780070635128
Patricia S. Eyres
McGraw-Hill Companies
Books
1
Do What You Are-Discover the Perfect Career for You through the Secrets of Personality Type
Edition
:
3rd
Year
:
2001
ISBN
:
0316880655
Tieger
Little Brown & Company: Time Warner Book Group
Books
1
Competitive Advantage: Creating and Sustaining Superior Performance
Edition
:
1
Year
:
2008
ISBN
:
0684841460
ISBN 13
:
9780684841465
Michael E. Porter
Free Press
Books
1
Kiss, Bow, Or Shake Hands
Year
:
2008
ISBN
:
1593373686
ISBN 13
:
9781593373689
WAYNE A. CONAWAY
Adams Media
Books
1
The Big Book of Customer Service Training Games (Big Book Series)
Edition
:
1
Year
:
1998
Peggy Carlaw
Vasudha K. Deming
McGraw-Hill Education
Books
1
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