New Arrivals

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  Title Copies
How Customers Think: Essential Insights into the Mind of the Market 
Edition: 1 
Year: 2003 
ISBN: 1578518261 
ISBN 13: 9781578518265 
Book Yourself Solid: The Fastest, Easiest, and Most Reliable System for Getting More Clients Than You Can Handle Even if You Hate Marketing and Selling 
Edition: 1 
Year: 2008 
ISBN: 0470281901 
ISBN 13: 9780470281901 
Best Face Forward: Why Companies Must Improve Their Service Interfaces With Customers 
Year: 2005 
ISBN: 0875848672 
ISBN 13: 9780875848679 
Please Don't Just Do What I Tell You! Do What Needs to Be Done: Every Employee's Guide to Making Work More Rewarding 
Edition: 1 
Year: 2001 
ISBN: 0786867299 
ISBN 13: 9780786867295 
What Southern Women Know (That Every Woman Should): Timeless Secrets to Get Everything You Want in Love, Life, and Work 
Year: 1999 
ISBN: 0399145753 
ISBN 13: 9780399145759 
The Legal Handbook for Trainers, Speakers, and Consultants: The Essential Guide to Keeping Your Company and Your Clients Out of Court 
Year: 1998 
ISBN: 0070635129 
ISBN 13: 9780070635128 
Do What You Are-Discover the Perfect Career for You through the Secrets of Personality Type 
Edition: 3rd  
Year: 2001 
ISBN: 0316880655 
Competitive Advantage: Creating and Sustaining Superior Performance 
Edition: 1 
Year: 2008 
ISBN: 0684841460 
ISBN 13: 9780684841465 
Kiss, Bow, Or Shake Hands 
Year: 2008 
ISBN: 1593373686 
ISBN 13: 9781593373689 
The Big Book of Customer Service Training Games (Big Book Series) 
Edition: 1 
Year: 1998 
1001 Ways to Take Initiative At Work take charge of your job and your career a 1999 paperback 
Year: 1999 
ISBN: 076111405X 
ISBN 13: 9780761114055 
The Nordstrom Way to Customer Service Excellence: The Handbook For Becoming the "Nordstrom" of Your Industry 
Edition: 2 
Year: 2012 
ISBN: 1118076672 
ISBN 13: 9781118076675 
The Visual Dictionary of Fashion Design (Visual Dictionaries) 
Year: 2007 
ISBN: 2940373612 
ISBN 13: 9782940373611 
How to Deal With Difficult People 
Edition: Revised 
Year: 1994 
ISBN: 187854277X 
ISBN 13: 9781878542779 
The Color Code 
Year: 1987 
ISBN: 1880674033 
ISBN 13: 9781880674031 
Relationship Strategies: Using the Platinum Rule to Create Instant Rapport 
Edition: New Edition 
Year: 1999 
Assertive Communication Skills for Professionals: How to Communicate Powerfully, in a Style That's Comfortable for You 
Edition: 2nd 
Year: 2016 
ISBN: 1933328037 
ISBN 13: 9781933328034 
How to Overcome Negativity in the Workplace 
Year: 2005 
ISBN: 1933328282 
ISBN 13: 9781933328287 
Who Moved My Cheese: An Amazing Way to Deal With Change in Your Work and In Your Life 
Edition: Unabridged 
Year: 1998 
ISBN: 067104334X 
ISBN 13: 9780671043346 
The Tao of Leadership: Leadership Strategies for a New Age 
Edition: Reissue 
Year: 1986 
ISBN: 0553278207 
ISBN 13: 9780553278200 
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