Personality differences are what make life so rich and fascinating-and often so frustrating. Especially at work, where teamwork and motivation are pivotal.

In Relationship Strategies: Using the Platinum Rule to Create Instant Rapport, Tony Alessandra will show you how to do just that. Once you master the Platinum Rule, you'll be able to build bridges to anyone in any business situation, such as asking for a raise, closing a sale, planning a big project, or building morale. Not only can you improve your career prospects, productivity, and customer relations, but you'll have fewer conflicts with the people with whom you interact every day.

In this dynamic program, you'll learn how to:

• Understand the four basic behavior types-Director, Realtor, Socializer, and Thinker-and how to deal effectively with each

• Easily determine the personality style of everyone you meet

• Behave in a way that will improve your compatibility with anyone

• Accelerate the process of getting to genuinely know people

• Understand your own personality and why you act the way you do

• Improve your productivity and career prospects

• Pick up emotional cues in verbal, vocal, and visual behaviors

• And much more

At work, at home, and in social situations, the Platinum Rule will likely enrich and strengthen your relationships forever. You'll see people differently, understand them better, and be able to deal with them in a way that can turn every encounter into a win-win situation. - from Amzon