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  Title Copies
The Heart of a Leader: Insights on the Art of Influence 
Edition: New 
Year: 2007 
ISBN: 0781445434 
ISBN 13: 9780781445436 
 1 
The Successful Executive's Handbook : Development Suggestions for Today's Executives 
Edition: 2nd 
Year: 1999 
ISBN: 0938529153 
ISBN 13: 9780938529156 
 1 
1001 Ways to Take Initiative At Work take charge of your job and your career a 1999 paperback 
Year: 1999 
ISBN: 076111405X 
ISBN 13: 9780761114055 
 1 
Leaders Eat Last: Why Some Teams Pull Together and Others Don’t 
Year: 2014 
ISBN: 1591845327 
ISBN 13: 9781591845324 
 1 
Calming Upset Customers, Third Edition: Staying Effective During Unpleasant Situations (50-Minute Series) 
Edition: 3 
Year: 2002 
ISBN: 1560526696 
ISBN 13: 9781560526698 
 1 
The HR Value Proposition 
Edition: 1 
Year: 2005 
ISBN: 1591397073 
ISBN 13: 9781591397076 
 1 
How to Get Things Done: An Achiever's Guide to Better Time Management (60-Minute Training Series) 
Year: 1988 
ISBN: 1558520120 
ISBN 13: 9781558520127 
 1 
Ten Minute Relaxation for Mind & Body 
Edition: First edition. 
Year: 2016 
ISBN: 1405444266 
ISBN 13: 9781405444262 
 1 
The Big Book of Customer Service Training Games (Big Book Series) 
Edition: 1 
Year: 1998 
 1 
Now, Discover Your Strengths 
Edition: 1 
Year: 2001 
ISBN: 0743201140 
ISBN 13: 9780743201148 
 1 
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