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  Title Copies
Delegate for Results 
Edition: 3634 
Year: 2004 
ISBN: 2864303634 
Series: Sixty Minute Audio Series 
 1 
Customer Satisfaction Is Worthless, Customer Loyalty Is Priceless: How to Make Customers Love You, Keep Them Coming Back and Tell Everyone They Know 
Edition: 1 
Year: 1998 
ISBN: 188516730X 
ISBN 13: 9781885167309 
 1 
101 Biggest Mistakes Managers Make and How to Avoid Them 
Edition: 1st 
Year: 1997 
ISBN: 0132341700 
ISBN 13: 9780132341707 
 1 
Retire on Less Than You Think: The New York Times Guide to Planning Your Financial Future 
Edition: 1st 
Year: 2004 
ISBN: 0805073744 
ISBN 13: 9780805073744 
 1 
Exceptional Customer Service: Handle Customers With Skill and Confidence (Sixty-Minute Training Series) 
Year: 2000 
ISBN: 1558522751 
ISBN 13: 9781558522756 
 1 
Communicate With Confidence! 
Edition: 1 
Year: 1994 
ISBN: 007006606X 
ISBN 13: 9780070066069 
 1 
The Positive Principle Today 
Edition: 1st Fireside ed 
Year: 2003 
ISBN: 0743234898 
ISBN 13: 9780743234894 
 1 
Leadership: Quotations From The World's Greatest Motivators 
Edition: Revised 
Year: 1997 
ISBN: 0813332885 
ISBN 13: 9780813332888 
 1 
Business Communication 9 Steps to Help You Engage Your Audience 
Year: 2016 
ISBN: 159139113X 
ISBN 13: 9781591391135 
 1 
Succeeding as a Self-Directed Work Team 
Year: 1993 
ISBN: 1880859009 
ISBN 13: 9781880859001 
 1 
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