Authors
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| Nickname | Name | Country | Action |
|---|---|---|---|
| Elsie Cross | Elsie Cross | Browse Items | |
| Erik A. Roth | Erik A. Roth | Browse Items | |
| Fred Brock | Fred Brock | Browse Items | |
| Frederick F. Reichheld | Frederick F. Reichheld | Browse Items | |
| Gavin Ambrose | Gavin Ambrose | Browse Items | |
| Gayle Smart | Gayle Smart | Browse Items | |
| Geoff Smart | Geoff Smart | Browse Items | |
| Gerald Zaltman | Gerald Zaltman | Browse Items | |
| H. Ramsey Fowler | H. Ramsey Fowler | Browse Items | |
| Hans Peter Brondmo | Hans Peter Brondmo | Browse Items | |
| Harry E. Chambers | Harry E. Chambers | Browse Items | |
| Harry Paul | Harry Paul | Browse Items | |
| Harvard Business School Press | Harvard Business School Press | Browse Items | |
| Howard Stevens | Howard Stevens | Browse Items | |
| Institute For Strategic International | Institute For Strategic International | Browse Items | |
| J. Robert Parkinson | J. Robert Parkinson | Browse Items | |
| Jack H. Grossman | Jack H. Grossman | Browse Items | |
| Jack Stack | Jack Stack | Browse Items | |
| James A. Tompkins | James A. Tompkins | Browse Items | |
| James Allen | James Allen | Browse Items |