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  Title Copies
The Managerial Moment of Truth: The Essential Step in Helping People Improve Performance 
Edition: First Printing 
Year: 2006 
ISBN: 0743288521 
ISBN 13: 9780743288521 
Series: Audio CD 
 1 
The Mom Inventors Handbook: How to Turn Your Great Idea Into the Next Big Thing 
Edition: 1 
Year: 2005 
ISBN: 0071458999 
ISBN 13: 9780071458993 
 1 
The Must-Have Customer: 7 Steps to Winning the Customer You Haven't Got 
Edition: First Edition 
Year: 2006 
ISBN: 0312351690 
ISBN 13: 9780312351694 
Series: Audio CD 
 1 
The Nordstrom Way to Customer Service Excellence: The Handbook For Becoming the "Nordstrom" of Your Industry 
Edition: 2 
Year: 2012 
ISBN: 1118076672 
ISBN 13: 9781118076675 
 1 
The One Minute Manager 
Year: 2016 
ISBN: 0688014291 
ISBN 13: 9780688014292 
 1 
The One Minute Manager CD 
Edition: Unabridged 
Year: 2003 
ISBN: 0060567503 
ISBN 13: 9780060567507 
Series: Audio CD 
 1 
The People Code: It's All About Your Innate Motive 
Edition: Rev Upd 
Year: 2007 
ISBN: 1416542302 
ISBN 13: 9781416542308 
 1 
The Perricone Promise: Look Younger Live Longer in Three Easy Steps 
Edition: 8th Printing 
Year: 2003 
ISBN: 044650016X 
ISBN 13: 9780446500166 
 1 
The Polished Professional : The Essential Business Style & Etiquette Handbook 
Year: 2016 
ISBN: 1558522697 
ISBN 13: 9781558522695 
 1 
The Positive Principle Today 
Edition: 1st Fireside ed 
Year: 2003 
ISBN: 0743234898 
ISBN 13: 9780743234894 
 1 
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